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General Advice

Getting accurate information when you crash can speed up a compensation claim


According to the Association of British Insurers (ABI) there are over 26 million vehicles on UK roads and one road traffic accident occurs every two minutes. Furthermore, one in eight drivers will be involved in a car crash this year. Click here for more statistics.

Having a car accident and suffering personal injuries such as whiplash can be annoying enough, but when a protracted insurance claim drags on, you are bound to get frustrated. Not having the correct details or an accurate witness statement at the time of impact can prolong the process, as can disputes about the value of your vehicle.

Bad weather can increase the chances of a car accident and even experienced drivers can be involved in a vehicle accident that is not their fault. The trauma of the car accident can be upsetting and people often forget what steps they should immediately take in order to make a successful car accident compensation claim.


Information you need after you crash
There are some things UK drivers should do when they crash to make sure their rights are covered and their insurance company has as much information as possible to process their compensation claim. Remember, the more accurate detail you give them, the quicker they can help you:



  • • Information about any personal injuries

  • • A witness statement if a witness is present



    • Pictures at the scene of the crash of both vehicles, particularly the angles of the vehicles and damage caused

  • • If you are not at fault, you will need photographic evidence to prove this. Carry a digital camera or use your mobile phone

  • • If you are suffering from whiplash, make sure you take a picture of the angle of the headrest after impact. If you intend to make a whiplash compensation claim, photographs will help your case.

  • • Finally, full details of the car crash and the insurance company of the other party involved. Get as much detail as possible, including their phone numbers, house address and email address



  • If you have suffered a road traffic accident -
    CALL NOW FOR FREE ADVICE ON MAKING A CLAIM 0800 327 7919



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